play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 7963074728
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To complete this, first check your internet connection for a strong and stable signal. If you still encounter issues, click "send OTP" and wait. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If your number has changed, send your updated KYC details to the customer support system via email to shift your account. This will help facilitate the transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals can be made only for the money earned from gaming activities, not for bonus rewards. This means players can redeem their gaming earnings, but not the bonus amounts they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details have been completed and submitted in the app, including saving your Aadhar card, UPI, and bank details. This is a mandatory step for the registration process. By completing these details, you can successfully register and access the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, down from 30 minutes. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. Any winnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is not showing, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't resolve, you can seek assistance from their care centre.
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